Training Services

Flexible training programs supporting all departments

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Let us turn your team into system experts

Implementing a new back-office billing system is challenging enough, you also need to train your staff to use the new system with confidence and ease. We offer comprehensive training programs for administrators, billing users, retail users, customer service representatives, finance users, and to users of all related departments.

 

 

Ensure success through training

We believe the key to a smooth operation and customer satisfaction is to have well-trained staff that know how to easily and quickly service customers.

Advantage 360 provides training for common use cases as well as custom tailored training programs to suit operational needs of our customers. We have found over the many years that with training, one size does not fit all, so we provide flexible training programs to ensure staff is well trained and capable of supporting operations and customers.

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These are some training topics:

  • Administration Configuration
  • Integration / Security
  • Point of Sale functions
  • Inventory Management
  • Customer Services
  • Fulfillment Services
  • Trouble Ticketing
  • Billing Services
  • Document Distribution
  • Collection Services
  • Accounting Services
  • Reporting Services
  • And much more
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Related services

PROJECT PLANNING

The key to successful project implementation is precise project planning. Our project managers are among the best at coordinating, communicating, and managing overall projects with key members.

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MIGRATION SERVICES

New implementations and custom transformations are managed by our experienced and knowledgeable team that understand data, schemas, and platform architecture.

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DOCUMENT LAYOUT

We create professional looking custom designed document layouts that are distributed or downloaded documents in the form of statements, invoices, letters, and more.

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