Advantage360 | Leading in Convergent Billing, POS, CRM, OSS solutions

Convergent Billing

Unlimited services, rates, discounts, bill detail, languages & messages.
Switch provisioning & mediation.
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CRM

Customer relationship management, fulfillment & collections. Automated issue escalations & much more.
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Point of Sale

Sales, exchanges, returns, inventory, purchasing & commissions. Cash drawers, scanners & card readers.
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Sales force

Telemarketing, leads, appointments, quotes, sales orders, agent access, commissions & charge-backs.
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Terms Management

Post-pay, prepay, credit card & direct-debit terms management.
Automated past-due treatment.
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Ways to Stay in Touch

Manage a broad range of Communique, promotions, alerts & their recipients via letters, SMS, e-mail, fax, IVR & bill inserts.
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Trouble Ticketing

Open, merge, manage, auto-assign, auto-escalate, track performance, auto-text clients status updates.
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Workflows

User-configurable process flows, paths, priorities, task assignments, statuses, escalations & follow-ups.
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Operational Support

End-to-end management of all daily & business-critical processes, including provisioning and mediation.
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When we chose Advantage 360, we had an extreme urgency to replace several existing billing systems and launch within 6 to 9 months. Not only did they launch us in just 3 months, their software functionality, capacity and support allowed us to grow from less than 3 million subscribers to more than 5 million in only 18 months.
CTO, SOTELMA

After several years and two failures with previous software vendors in our quest for a truly convergent billing system for our wire line, wireless, data and internet business services, Advantage 360's software offered all the functionality and capability that we sought. With the threat of liberalization of the Telecoms market and the emergence of new competitive forces quickly approaching, Advantage 360's staff adeptly stepped up to the challenge and helped us meet our critical deadlines for migrating off our legacy billing system. Thanks to Advantage 360 we are better poised to be more creative and flexible in our product offerings which is vital for our remaining a viable entity in what will be an extremely competitive Telecoms marketplace. We are very pleased to have forged a relationship with them.
CIO, Antigua Public Utilities Authority

We knew that we would realize some cost savings by merging our wireless, wireline, internet and IPTV billing systems into a single solution. What we did not expect is staff coming to management for more work because they were out of things to do.
CFO, Strata Networks

Advantage 360 allows us to support our customers across a wide array of services and technologies in a single platform.
GM, Choice Communications

Because of Advantage 360's unique multi-site pricing we have been able to deploy a single feature-rich billing and OSS across multiple properties and markets at a fraction of the cost of individual solutions.
VP of Billing, Atlantic Tele-Network, Inc.

We Speak Your Language & Technology…

Convergent Billing

Customer Relationship Management

Point of Sale

Sales Force

Terms Management

Ways to Stay in Touch

Trouble Ticketing

Workflows

Operational Support System

Hello

Convergent Billing

CRM

Point of Sale

Sales force

Terms Management

Ways to Stay in Touch

Trouble Ticketing

Workflows

Operational Support