---
title: Operational Support System
description: Streamline and automate critical telecom operations with Advantage 360's OSS, integrating OCS/CCS for real-time billing in 4G and 5G networks.
image: https://www.advantage360.com/hubfs/A360%20Brand%20Identity%202024/A360_Featured%20Images/Featured%20Image_SOLUTIONS.webp
---

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    - [Convergent Billing](https://www.advantage360.com/convergence)
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    - [Billing Support System](https://www.advantage360.com/product_bss)
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    - [Support & Maintenance](https://www.advantage360.com/services_support-maintenance)
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- [SOLUTIONS](https://www.advantage360.com/solutions-overview) 
    - [Solutions Overview](https://www.advantage360.com/solutions-overview)
    - [Convergent Billing](https://www.advantage360.com/convergence)
    - [Prepay & Post-pay](https://www.advantage360.com/pre-pay-post-pay)
    - [Mobile Solutions](https://www.advantage360.com/mobile)
    - [Fixed Solutions](https://www.advantage360.com/fixed-solutions)
    - [Partner Relationship Management](https://www.advantage360.com/partner-relationship-management)
- PRODUCTS 
    - [Product Suite](https://www.advantage360.com/product-suite)
    - [Operational Support System](https://www.advantage360.com/product_oss)
    - [Billing Support System](https://www.advantage360.com/product_bss)
    - [Point of Sale](https://www.advantage360.com/product_pos)
    - [Agent Web App](https://www.advantage360.com/agent-web-app)
    - [Integrations](https://www.advantage360.com/product_integrations)
- SERVICES 
    - [Service Overview](https://www.advantage360.com/service-overview)
    - [Support & Maintenance](https://www.advantage360.com/services_support-maintenance)
    - [Managed Services](https://www.advantage360.com/services_managed-services)
    - [Professional Services](https://www.advantage360.com/professional-services)
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- [ABOUT US](https://www.advantage360.com/about-us)

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PHONE HOTLINE: [+1 (909) 912-1949](tel:+1%20(909)%20912-1949)E-MAIL: [sales@advantage360.com](mailto:sales@advantage360.com)

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# Operational Support System (OSS)

Empowering Telecom Excellence: Seamless Service, Streamlined Operations, Superior Customer Experience.

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### OSS Features & Functions

 Advantage 360’s OSS platform provides a comprehensive suite of tools that empower telecom service providers to efficiently manage the end-to-end lifecycle of services. With features designed to handle everything from service activation to workforce and network management, our OSS is built to streamline operations across all service types. 

![OSS_01-1](https://19944616.fs1.hubspotusercontent-na1.net/hub/19944616/hubfs/A360%20Brand%20Identity%202024/Brand%20Images/OSS_01-1.webp?width=300&name=OSS_01-1.webp)

![A-mark](https://19944616.fs1.hubspotusercontent-na1.net/hubfs/19944616/A360%20Brand%20Identity%202024/A360%20Logos/A-mark.svg)

Service Fulfillment / Activation / Provisioning

This feature ensures that customer services are activated quickly and correctly. It includes automated processes for service fulfillment and provisioning, making sure that all services are up and running as soon as they are ordered.

![A-mark](https://19944616.fs1.hubspotusercontent-na1.net/hubfs/19944616/A360%20Brand%20Identity%202024/A360%20Logos/A-mark.svg)

Order Workflows

Advantage 360’s OSS manages complex order workflows, automating the entire process from order placement to service activation. This reduces manual intervention and ensures timely service delivery to customers.

![A-mark](https://19944616.fs1.hubspotusercontent-na1.net/hubfs/19944616/A360%20Brand%20Identity%202024/A360%20Logos/A-mark.svg)

Service Delivery

With a focus on efficiency, this component ensures the smooth and timely delivery of telecom services, whether for mobile, broadband, VoIP, or fiber networks.

![A-mark](https://19944616.fs1.hubspotusercontent-na1.net/hubfs/19944616/A360%20Brand%20Identity%202024/A360%20Logos/A-mark.svg)

Workforce Management

The system enables telecom operators to efficiently manage field personnel. It supports scheduling, task assignment, and real-time tracking, ensuring field technicians are deployed effectively for installations, repairs, and maintenance.

![A-mark](https://19944616.fs1.hubspotusercontent-na1.net/hubfs/19944616/A360%20Brand%20Identity%202024/A360%20Logos/A-mark.svg)

Network Management

Advantage 360’s OSS provides robust network management tools, allowing operators to monitor, configure, and optimize network resources. This ensures the network is functioning at peak efficiency, minimizing downtime and disruptions.

![A-mark](https://19944616.fs1.hubspotusercontent-na1.net/hubfs/19944616/A360%20Brand%20Identity%202024/A360%20Logos/A-mark.svg)

Service Assurance

Service assurance tools help maintain high-quality services by monitoring network performance and ensuring service level agreements (SLAs) are met. It proactively detects and resolves potential issues before they impact customers.

![A-mark](https://19944616.fs1.hubspotusercontent-na1.net/hubfs/19944616/A360%20Brand%20Identity%202024/A360%20Logos/A-mark.svg)

Fault / Ticket Management

The OSS system includes integrated fault management to detect network problems in real-time. It also features a ticket management system that tracks and manages customer-reported issues or network faults from detection to resolution, ensuring minimal service disruption.

## Powerful & Scalable

 With our platform, telecom operators gain a powerful, scalable solution tailored to meet the demands of today’s rapidly evolving industry. From network management to service activation, every feature is designed to boost agility, enhance operational efficiency, and elevate customer experiences.

The Complete OSS Overview

![OSS Platform Infographic](https://19944616.fs1.hubspotusercontent-na1.net/hubfs/19944616/A360%20Brand%20Identity%202024/Graphic%20Assets/OSS%20Platform%20Infographic.svg)

## Connect with us

 Learn about how Advantage 360 can help your business drive new growth with our extensive set of features.

[![A360 Logo](https://19944616.fs1.hubspotusercontent-na1.net/hubfs/19944616/A360%20Brand%20Identity%202024/A360%20Logos/A360%20Logo.svg)](https://www.advantage360.com)

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SOLUTIONS

- [Convergence Billing](https://www.advantage360.com/convergence)
- [Prepay & Post-pay](https://www.advantage360.com/pre-pay-post-pay)
- [Mobile Services](https://www.advantage360.com/mobile)
- [Fixed Services](https://www.advantage360.com/fixed-solutions)
- [Partner Relationships](https://www.advantage360.com/partner-relationship-management)

SOLUTIONS

- [Product Suite](https://www.advantage360.com/product-suite)
- [Operational Support System](https://www.advantage360.com/product_oss)
- [Billing Support System](https://www.advantage360.com/product_bss)
- [Point of Sale](https://www.advantage360.com/product_pos)
- [Integrations](https://www.advantage360.com/product_integrations)

SERVICES

- [Service Overview](https://www.advantage360.com/service-overview)
- [Support & Maintenance](https://www.advantage360.com/services_support-maintenance)
- [Managed Services](https://www.advantage360.com/services_managed-services)
- [Professional Services](https://www.advantage360.com/professional-services)

RESOURCES

- Downloads (Coming Soon)
- [Case Studies](https://www.advantage360.com/news-insights-360)
- [Blog](https://www.advantage360.com/news-insights-360)
- [News / Press](https://www.advantage360.com/news-insights-360)

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