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Enterprise Resource Planning (ERP) integration | Advantage 360
Introducing Advantage 360’s new add-on feature for Enterprise Resource Planning (ERP) integration. This new feature...
By: A360 News on Nov 8, 2021 8:00:43 AM
In recent months, Advantage 360 has significantly expanded the capabilities of our configurable Workflow Rules. These Workflow Rules are special way to configure OSS360 allow Sales Orders to be generated into our SO Workflow process. The SO Workflow process itself is a dynamically configurable workflow process where users can configure the display or tabs for which the orders are displayed. Then through an Escalation process, orders can be escalated though the workflow process for any defined order of steps that must be completed for an order to be fulfilled. For instance, let’s assume a carrier is offering some type of service that requires a technician to be dispatched to a home or business. When an order is created it is activated in a hold status and an SO Workflow Sales Order is generated to the first step. There may be a series of steps a user or automated process users to traverse the order through the final step which ultimately invoices the Sales Order and activates the service. Auto provisioning either in a pre-provisioning or full provisioning state can take place at any time with in the escalation points.
Here are some of the recent enhancements to SO Workflow:
These are the noteworthy enhancements however many more subtle changes have been added to support the overall Workflow process.
To learn more, please contact sales@advantage360.com.
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May 5, 2022 A360 News
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Nov 8, 2021 A360 News
In recent months, Advantage 360 has significantly expanded the capabilities of our configurable Workflow Rules. These...